PS Oluga reviews oncology services, SHA systems at KNH

During the visit, Dr. Oluga reviewed the SHA workflow, focusing on key stages from pre-authorization to invoicing, as part of efforts to ensure administrative procedures support timely access to specialised cancer care.

The assessment sought to identify bottlenecks that could delay treatment and to streamline processes within the public health system.

The Principal Secretary also interacted with oncology patients, their families, and healthcare workers to gain firsthand insight into their experiences at the facility.

The engagements aimed at understanding patient concerns and operational challenges faced by frontline staff in the delivery of oncology services.

Dr. Oluga assured patients and their families that measures have been put in place to prevent administrative processes from disrupting access to critical cancer treatment.

He reaffirmed the government’s commitment to uninterrupted, patient-centred care, noting that ongoing reforms are intended to strengthen efficiency, accountability, and service delivery across public health facilities.