Dennis Otieno
32 Articles
Prioritising customer experience in winning the digital transformation race
From his experience working in the internet service market, Adunga says that by understanding customer needs and delivering a satisfactory and distinctive experience, companies can achieve a competitive advantage and increase the percentage of repeat and sustainable customers....
East African Portland Cement closed for Ksh.400M upgrade
EAPC MD Oliver Kirubai said operations have been halted for 25 days to allow them upgrade and streamline their operations, reduce downtime and optimise energy consumption.This, he noted, is in a bid to position the company as a regional leader.
Exporters want action taken against harvesters of immature avocados
The Avocado Exporters Association of Kenya (AEAK) says culprits should be charged with economic sabotage, as the practice costs the country billions of shillings in revenues.AEAK says the practice is malicious and stern measures should be employed to deter future...
Egypt: Similarities and lessons for Kenya
Egypt is today Africa's second-largest economy, having transformed politically and economically over the last two decades.
Kenyan truck drivers threaten to paralyse transport at Namanga as Tanzania-Malawi feud persists
The transporters have threatened to paralyse transport activities at the Namanga border after Tanzania blocked their trucks ferrying produce from Malawi.The move follows a diplomatic row that has been simmering between Malawi and Tanzan...
Senate clears Watu Credit of malpractice and exploitation claims
In October, the Senate Trade and Industrialisation Committee began investigations over complaints of exploitation and suspicious loss of motorbikes sold to boda boda operators by the credit company.
Govt increases cotton prices by 25% to Ksh.65 per kilo
In a statement by Industry Principal Secretary Juma Mukhwana, the new prices will take effect immediately to all cotton growing regions in the country.
Kenyans set to pay more for loans as CBK raises base lending rate to 12.5%
CBK blames exchange rate depreciation which it said was exerting upward pressure on domestic prices and the rising of public sector external debt service.
Family Bank CEO Rebecca Mbithi exits after 5-year term
The medium-sized lender said Mbithi exited the role to pursue other personal interests.Mbithi has served as the Managing Director and CEO since 2019. She previously served the bank as the Company Secretary and Chief Legal Officer.
Kenya Airways resumes flights to Bangkok
The route, reinstated as part of KQ's economic recovery strategy, was launched in 2003 but suspended in 2020 due to the global COVID-19 pandemic.