All M-Pesa services to be unavailable tonight

Telco giant Safaricom has announced that its mobile money service, M-Pesa, will undergo a scheduled maintenance exercise this weekend.

In a notice, Safaricom announced that the maintenance will affect all M-Pesa services and will occur between Saturday midnight and early Sunday morning. 

“We are constantly investing and innovating M-Pesa to ensure that we continue to meet the needs of our customers as well as continue to support our partners in their business ambitions. To support this continued transformation, we regularly undertake enhancements and maintenance of our systems from time to time,” read the notice.

"In this regard, our M-Pesa services shall be undergoing planned maintenance on Saturday 6th November 2021, starting from 2359 hrs to Sunday 0400 hrs. During the maintenance, all M-Pesa services including airtime purchase shall be temporarily unavailable.”

Safaricom similarly apologised for any inconvenience the planned exercise will cause to customers.

"The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers.  We apologise for any inconvenience that may be caused and thank you for your continued support," the telco said.