Man in court seeking Ksh.400K from Safaricom

A man has moved to court seeking over Ksh.400,000 from telecommunications giant Safaricom.

Abdi Zeila alleges that on March 28, 2022, SIM-card swap fraud was carried out on his registered line without his consent.

He argues that Ksh.373,000 was withdrawn from his NCBA Bank account, and other amounts drawn from his M-Shwari and KCB loan accounts.

Zeila further claims that that could not be possible unless someone had access to the Safaricom system and the targeted subscriber’s personal data required for purposes of effecting SIM registration.

Even after reporting the incident to Safaricom, Zeila claims, no action was taken.

“Safaricom being the provider of roaming services at the time to my number was aware or ought to have been aware that I could not have been in a position to carry out a SIM-swap as I was out of jurisdiction,” he argues.